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  Frequently asked questions
 
 
  If you have a question about Altro Transflor, our company or products, please check this list first. The information you seek may already be available here.

You can view all the questions and answers, at once, or you can simply choose one question at a time, from the Quick Search list above.

If your question is not answered on this page, contact your local sales representative, who will be pleased to help with your enquiry.
 
Quick search


Question:
When was the company formed?

Answer:
The company, originally known as the Adamite Company Limited was established in 1919 for the sale of prestigious motor vehicles such as Daimler, Rolls-Royce and White Steam Cars.

A short time later the company began to supply cement products to the construction sector and after that began manufacturing a non-slip floor tile containing aluminium trioxide grains, then in 1947 the company invented vinyl safety sheet flooring.


Altro Floors focuses on construction markets and Altro Transit specialises in the Passenger transport markets.


Question:
Does Altro have a range of products for construction?

Answer:
Altro floors offers a full range of high performance floor coverings and wall coverings for use in hospitals, schools, food and pharmaceutical manufacturing and many other installations where long-lasting and attractive solutions to safety, hygiene and durability are required.

For more information visit www.altro.co.uk



Question:
Does Altro supply other types of products (other than flooring)?

Answer:
Altro Walls is one of the UK’s leading suppliers of hygienic wall and ceiling finishes. Altro Walls not only supplies the finest quality products, but also the highest level of technical support.

For more information visit www.altro.co.uk



Question:
Are Altro Transit site references available

Answer:
We have a comprehensive database of references listing buses, community vehicles and other road vehicles, over and underground rail, international and local shipping, please contact your local Altro Transflor representative for more information.


Question:
Do Altro Transit products comply with local tests?

Answer:
Altro Transflor ranges are certified as fit for purpose in many countries, in respect of:
  • slip, wear and indentation resistance
  • dimensional stability
  • temperature tolerances
  • fire safety
  • chemical resistance
  • colour fastness
  • x-ray resistance
  • bacterial resistance
Safety and performance requirement certifications differ from country to country - for the certifications that apply to you, search our certifications database. Alternatively contact your local Altro Transit office.



Question:
Where can I buy Altro Transflor products? Is there a local sales service and who should be contacted in case of a query?

Answer:
Altro Transflor is marketed throughout the world by a network of distributors and subsidiary companies.

Altro Transit has sales representitives in 73 countries, you will find the contact details of the representative for your area here

You can also contact Altro Transit Head Office in the UK and ask for Fiona Gover:
Tel: +44 (0)1462 489329, Fax: +44 (0) 1462 475329, email fgov@altro.co.uk



Question:
Is there an installation manual?

Answer:
A step by step guide is accessible online to take you through the key points about installation, maintenance and cleaning - It includes:
  1. Preparation of the subfloor
  2. Correct installation
  3. An appropriate, regular cleaning routine
Our Step by Step guide is also available in a booklet, please contact your local Altro representative for your copy.



Question:
What type of tools and equipment are required?

Answer:
The tools required are standard equipment. You will need:
  1. Cutting: Standard trimming knife with straight, curved or hook blades and a straight-edge
  2. Applying adhesives: Notched trowels
  3. Ensuring thorough adhesion: Rollers and weights to ensure proper bonding
  4. Seam grooving: Hand grooving tool, or electric seam groover
  5. Welding seams: Hot air welding gun and nozzles
    Welding seams: Spatula to trim welding rod flush


Question:
How do we really know that your flooring is "easy to clean"?

Answer:
Independent test results have shown that Altro Transflor High Performance safety flooring leads the way in terms of cleanability.

Thanks to the Altro Original Easyclean Technology, all its safety flooring products are easier to clean without compromising slip resistant properties or durability.

Extensive, independent field trials were conducted as part of the company’s constant programme of research and development to evaluate the performance of Easyclean technology - a ground-breaking innovation that has proved a huge success since its launch five years ago.

In the tests conducted by Cleaning Research International, Altro flooring scored higher than nine other safety vinyls for both cleanability and resistance to soiling. These included some products which major competitors claimed incorporated easier maintenance features.



Question:
Will we need to change our cleaning procedure if we switch to Altro Transflor flooring?

Answer:
We will be pleased to discuss and evaluate your current cleaning procedure with you. Regular cleaning of Altro Transflor flooring is essential. There are two cleaning cycles: Regular maintenance and Deep (Scrub) Cleaning. An ideal schedule includes both. Please click here for more information.


Question:
Is a warranty available?
What kind of warranties/guaranties do Altro Transflor give their customers?


Answer:
Please contact us to discuss available warranties in your country.


Question:
Can Altro Transflor producs be manufactured in any other widths?

Answer:
Yes, Altro Transflor sheet flooring is available in different widths to special request and a kit cutting service is also available.
For more information contact your local Transit representative.



Question:
Does Altro Transit offer a smooth vinyl without SIC, Al2O3 and Quartz?

Answer:
We specialise in slip resistant hard wearing flooring product, but we will be pleased to help you source any other materials.


Question:
Is a self-adhesive flooring available from Altro Transflor?

Answer:
Let us know more about your needs and we will be pleased to assist you.


Question:
How does Altro Transit organise support and deliveries world wide?

Answer:
Altro Transflor is marketed by a network of distributors and subsidiary companies throughout the world. Altro Transit can offer ’just in time’ delivery in most countries. For more information about your country, check with your local Altro Transit representative.


Question:
Is it possible to produce our own company design with Altro Transflor products?

Answer:
Altro Transflor Paint Box has been devised to assist you in creating designs that express the individual corporate style and livery. This new mix-and-match tool will help you to produce the design that’s exactly right for you in a practical and easy way.


Question:
How does Altro Transflor handle support, regarding continuous supply for standard, special designs and kits?

Answer:
Altro Transflor special designs and non-standard sizes tend to be project based and created in collaboration with the client. Based on the requirements of the project, we can hold stock locally and/or globally.


Question:
What is the best way to clean Altro Transflor products?

Answer:
Regular cleaning of Altro Transflor is essential. There are two cleaning cycles - an ideal schedule uses both:
  1. Regular maintenance
  2. Deep (Scrub) cleaning.
    • Sweep or vacuum aisles daily
    • Wet clean aisles weekly
    • Major overall clean every three months including stain treatment

If maintenance is sporadic, flooring can be restored using the deep (scrub) clean procedure and applying very concentrated solutions of cleaning agents. If in any doubt about any aspect of cleaning Altro Transflor, please contact your local Altro Transit office.



Question:
Which adhesives products do Altro recommend?

Answer:
  1. For plywood subfloors, steel and aluminium subfloors use acrylic adhesive or approved contact cement.
  2. For areas of water spillage, extreme temperature changes or heavy rolling loads use water resistant contact adhesive or 2-part polyurethane.
  3. For cap strips, cove formers and vertical surfaces use approved contact adhesive.
  4. Water-based spray adhesive and solvent base spray adhesive are also available.

For more information contact us.



Question:
What is the best way to fix Altro Transflor?

Answer:
Below are some of the techniques used with various types of adhesives, please contact your local Altro representative.

For more detailed information click here.

SPRAYING ADHESIVES
Mask painted surfaces from overspray.
Place cut flooring in desired position.
Gently fold one half of flooring back and spray approved adhesive on flooring and subfloor as advised by supplier.
Unfold and apply the flooring to the subfloor, pressing down firmly to ensure full adhesion.
Repeat this process with the second half of the flooring.

TROWELING ADHESIVES
Place cut flooring in desired position.
Gently fold one half of flooring back and spread approved adhesives on exposed subfloor only, following manufacturer’s timings and instructions fully.
Unfold and apply the flooring to the subfloor, pressing down firmly to ensure full adhesion.
Repeat this process with the second half of the flooring.

FINISHING
To ensure flooring has 100% contact with adhesive, roll with a heavy roller to remove trapped air.
Push air bubble to the edges using a hand roller.
Finally, trim around wheel wells and perimeter of the floor.

N.B. When laying flooring, check that seams are cut straight and exactly butt together.
Do not pressure fit or allow gaps at seams or butt factory edges.



Question:
Does Altro Transit offer installation courses?

Answer:
Altro Transit’s commitment to the customer is supported by a highly trained sales force which offers full technical assistance in every aspect of transport specification. Installation advice, providing solutions both on and off-site are available from our technical services department.

Dedicated workshops can also be organised at your request.



Question:
Can we overlay Altro Transflor material over existing floor covering?

Answer:
It is preferable to start with a clean, dust-free, smooth sub-floor. Laying Altro Transflor over an existing covering can be complex. Our recommendation is to contact your local representative for on-site advice.


Question:
What is the best method of applying adhesive in a small area, not more than 4m2?

Answer:
We recommend the use of spray adhesives to address this question - with spray adhesive you only use what you need.


Question:
Is a colour mastic and welding rod chart available?

Answer:
Our mastics and welding rod are an exact match of the flooring, if you have specific requirements for a colour contrast or colour match we can send a sample of the chosen colour to you.


Question:
Can we use Altro Transflor on top decks of boats (exterior use)?

Answer:
Altro Transflor products are not designed for exterior use, because of the possibility of discoloration from UV light.

   
 
©Altro Group 2002.
Altro Transflor™, Altro Transflor Gallium™, Altro Transflor Tungsten™, Altro Transflor Meta™, Altro Transflor Chroma™, Altro Transflor Paint Box™, Altromastic™ are trademarks of Altro Limited.